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AI Automation Specialist

Built for insurance agencies
and HVAC businesses.

I build the automation that handles your renewal pipelines, dispatch workflows, and client follow-ups — so you run the operation, not the spreadsheet.

What I build

// insurance agencies

For agencies spending too many hours on renewals, data entry, and client follow-ups.

  • X-date renewal pipeline with automated client outreach
  • ACORD form pre-fill and submission automation
  • Quote-to-bind handoff and CRM sync
  • AMS data integration and book-of-business reporting
  • Renewal probability scoring using AMS and client signals

// hvac businesses

For operators losing leads to slow follow-up and technicians to scheduling chaos.

  • Dispatch and scheduling automation
  • Lead qualification and estimate follow-up sequences
  • Technician job update and sign-off workflows
  • Google review request automation post-job
  • Seasonal maintenance campaign sequences

Work

GOVERNMENT INFRASTRUCTURE

Rajasthan State Government — Water Billing Platform

Admin portal handling 50,000+ government employees across Rajasthan. Consumer portal architected for 2.8M registered users. Multi-worker bill generation engine with atomic DB locking to prevent concurrent corruption. Granular RBAC, MySQL bulk ingestion, RHEL + Docker + Nginx. Built and shipped during first year out of college.

.NET Core / Next.js / MySQL / Nginx / Docker / RHEL

AI / RAG PIPELINE

RAG Helpdesk AI — Enterprise Retrieval Stack

Hybrid retrieval pipeline built past the "cosine similarity + GPT" default. HyDE query expansion (generates a hypothetical answer, searches against it), Cohere Rerank v3 on retrieved chunks, RAGAS evaluation loop for continuous quality measurement, LangSmith tracing for production observability. Self-hosted on Qdrant — no managed vector DB dependency.

Python / LangChain / Qdrant / Cohere / OpenAI / LangSmith / RAGAS

CRM AUTOMATION

AI Lead Scoring CRM

n8n-orchestrated lead qualification pipeline with Gemini AI scoring. Multi-step inbound workflow that evaluates, routes, and enriches leads before human review. Full-stack custom CRM frontend for pipeline visibility.

n8n / Gemini / Node.js / Next.js / MongoDB

.NET Core·Next.js·Node.js·n8n·Python·Qdrant·Cohere·LangChain·OpenAI·Docker·Nginx·PostgreSQL·MySQL·MongoDB

Ready to cut the manual work?

Tell me what's eating your team's time. I'll tell you what can be automated and what it'll cost.

Typical reply within 24 hours.